Privacy Policy

Who operates QueryTube

QueryTube at querytube.com is operated by Agraf Mhamed, an individual based in Morocco. For privacy questions or requests, email contact@querytube.com.

Information we handle

When you create an account, we handle your email address and account identifier. Authentication may also involve a Google sign-in if you choose it. We keep subscription, credit, and API-key records for account features. PayPal handles payment checkout and card entry. QueryTube stores payment references, amounts and subscription status, not your card number.

When you submit a video link or file, the service processes the link, video metadata, audio or captions, transcripts, summaries, questions, answers, and related job records as needed for the feature. Signed-in users have a video history. Uploaded source files are stored separately from derived transcripts. Requests also involve technical information such as IP-derived rate-limit identifiers and session data.

If you email us, we receive your address and the contents of your message. Please avoid sending sensitive information that is not needed for your request.

Why we use it

We use this information to provide the tools you request, manage accounts and paid features, prevent abuse, troubleshoot failures, respond to messages, and meet applicable record-keeping obligations. Depending on the activity and applicable law, processing may rely on performance of a contract, legitimate interests in security and service operation, a legal obligation, or your consent where required. The exact legal-basis analysis should be reviewed for the countries where the site operates and serves users.

Service providers and transfers

QueryTube uses Supabase for authentication, PayPal for payment checkout, Resend for owner alert emails, object storage for uploads, and external AI services for transcription and generated text. The AI provider can vary by feature. These services may process data outside your country. Email us for information about the providers handling a particular request.

When a new account is created or a paid plan changes, an owner alert may include the account email, plan, and time. Such messages can remain in email systems after an account is deleted.

Cookies, local storage, and embeds

Authentication uses session cookies. A theme preference may be stored in your browser. Cloudflare Turnstile can load during bot checks. The YouTube player is loaded after you choose to play an embedded video; that request is then handled by YouTube. See our Cookie Policy for the current inventory status and controls.

Advertising and analytics

QueryTube does not currently use Google AdSense, Google Analytics, or other advertising or analytics scripts. If that changes, we will update this policy and implement any required consent controls before activating them. Google's advertising controls are available at My Ad Center; this link does not mean Google ads are active here.

Retention and security

Uploaded source files are scheduled for deletion after seven days. Derived transcripts can remain after the source file is deleted. You can remove items from signed-in video history through the dashboard. Article comments that are rejected are deleted after 30 days, and comments nobody reviewed after 90 days. The email address and the hashed connection identifier kept with a comment are erased after 90 days. Fixed deletion periods have not been established for all other categories, including support emails, logs, and billing records. We are reviewing those periods.

You can delete your account yourself at any time from the Account page. Deletion is permanent and takes effect right away. It cancels an active PayPal subscription first (without a refund for paid time that is left) and then removes your sign-in, credits and credit history, video history, uploaded files and the videos and transcripts made from them, batch and question jobs, API keys, the payment history shown on QueryTube, the articles you wrote, including published ones, and your comments and ratings. Public videos that other users can also open stay on the service without any link to you. Records of what AI processing cost us stay without your account identifier. PayPal keeps its own records of your payments, and owner alert emails described above can remain in email systems. Encrypted database backups are kept for up to six months and are then overwritten; we do not restore deleted accounts from them.

We use access controls and technical safeguards designed to protect data, but no online system can guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, or a copy of personal data, and to withdraw consent where consent is the basis. You can delete your account and its data yourself from the Account page. For anything else, email contact@querytube.com with your request. We may need to verify that the request concerns your account. You may also contact the relevant data-protection authority where applicable.

Children, links, and changes

QueryTube is not designed for children. Please contact us if you believe a child has provided personal data. Links to other sites and user-chosen video services have their own privacy practices. We will update this page when our practices change and change the date above.